Peterman Brothers Reviews & Ratings

Casie Polanco
Greenwood, IN Dec 20, 2024

They were able to schedule my service appointment quickly. Travis was professional and personable. He was able to answer all of my questions and gave me some good recommendations. I have had great experiences with HVAC and now plumbing calls.

Cathy Grimm
Muncie, IN Dec 20, 2024

Punctual, efficient, personable, Got done what he could today. Need another fan, so will get that and call him to come out and install.

Casper Marley
Muncie, IN Dec 20, 2024

Jackson was great, a nice young man. I enjoyed talking to him. He explained things as he went through the checklist. He answered all my questions to my satisfaction.

Daniel C.
Carmel, IN

Excellent service from the moment I called to inquire about an estimate, very different than other companies. Joshua Purcell was very professional and friendly. He took the time to explain things to me with the plumbing. He was very honest with his suggestions on how to address certain items. Other companies where wanting to change other items that we're working just fine or tried to upsell me on stuff I did not need. After talking to Josh and looking at the items other companies looked at, he gave me a much better solution along with an in depth explanation. Overall they were the most professional company and the only one that left me with a good feeling. I will be going with Peterman brothers for new water lines in our new kitchen/bathroom & our heating and cooling needs.

Hellis Borst
Louisville, KY Dec 20, 2024

Ronnie was excellent! She was very knowledgeable and took time to explain everything to us. We want her to come back when the parts come in and finish the job.

James Reimer
Mount Vernon, OH Dec 20, 2024

We had our hot water heater flushed and cleaned out along with faucets inspected. Water softener checked to see if operating correctly. Everything checked okay. Good inspection.

Deb L.
Indianapolis, IN

Peterman ***** Is a great company. Im always impressed by the technicians they send to my home, whether for scheduled maintenance or a repair, theyre neat and professional. They explain what theyre doing, suggest options, but are never pushy. I would easily recommend this company to everyone.

Nathan Gomes
Mount Vernon, OH Dec 20, 2024

Peterman's showed up on time and was very informative on all thing with my plumbing! Great service guy as well!

Linda Ebel
Columbus, IN Dec 20, 2024

Ben went through his maintenance, then went over everything with me. Included suggestions and quotes for duct cleaning and carbon monoxide detectors. We will touch base after Christmas to discuss further.

Steve Krahnke
Bloomington, IN Dec 20, 2024

Peterman is great. Easy to schedule, always on time. But what I most appreciate is that they are willing to educate me about things that I can easily do myself. I highly recommend purchasing their annual "plan" which gives a lot of perqs, in addition to free inspections. Followup: After a puzzling and worrying sewer backup, Zach, Hunter, Tex, and the rest of the gang (even a scheduler!) were in my basement helping to solve the problem before a busy Christmas season. There is no question our Peterman plan paid for itself 5 times over. Just a really great team.

Nate Benyousky
Fort Wayne, IN Dec 19, 2024

David was very thorough in his work and his explanation of what he had done. He also seemed like a genuinely nice guy. I wouldn’t hesitate to have him work at our house again.

Stephen Creech
Bloomington, IN Dec 19, 2024

My issue wasn't a complicated one, but Jason took the time to guide me through his testing procedure and he also provided details of how the unit was supposed to work. Jason was prompt, courteous and took the time to help me with my current issue and potential issues down the road. Later in the morning he even called me back to offer one additional piece of advice. Good, quality service at a fair price. Win/Win!

Brittani Frye
Bloomington, IN Dec 19, 2024

Technician came out knew exactly what he was doing, was very knowledgeable in his job and even helped “fix” the issue until we can get the part in. Would highly recommend!

Casey Ratts
Columbus, IN Dec 19, 2024

Needed our emergency heat fixed and got it done for a very reasonable price and very quickly. I greatly appreciate Nathan and the man working with him. They were friendly and very professional! We will always use Peterman and you should too!

Charlotte Gwin
Greenwood, IN Dec 19, 2024

David Chhakchhuak and Skyler Hacker were on time and put in a long day to install my HVAC system. Both were very professional and did a great job of explaining my new system

Doug Sanders
Greenwood, IN Dec 19, 2024

We woke up with no heat and a technician, Cody, was able to come out early afternoon to look into the problem. He explained the issues very clearly, was able to get the aged furnace running on a temporary basis, and set us up for consulting with Peterman Brothers on a new heating system

Jennifer Ramos
Greenwood, IN

My mom lives in Muncie and I live in CA… So the 1st place I found tried to overcharge us… so we called Peterman Brothers, They sent Kaleb out the next day… he was quick, efficient, friendly… and they charged us less than half of what the other place wanted. Thanks for caring to keep pricing reasonable and service to the maximum.

Sam Cervantes
Greenwood, IN Dec 19, 2024

Jeff and Erin were exceptional professionals. Despite initial communication challenges and the difficulty of the work that some weren’t sure on how to proceed, the A team was dispatched (my words) and successfully replaced all of our piping. Given our current mitigation and restoration status of our home, they still laid plastic sheeting on floor and covered everything to ensure cleanliness. I’m pretty sure they left my house cleaner than when they first arrived. Their professionalism was evident in their detailed explanations, from the replacement of pipes to the necessary slope measurements.
I am uncertain if you can recommend specific individuals, but these professionals should be considered for all your future piping replacements. Thank you again, Jeff and Erin.

Susanna Mote
Greenwood, IN Dec 19, 2024

I really appreciate Peterman Brothers, I feel like I can trust them and they’re very nice & prompt. One son already used them because I told him how great they are, I recommended them to my other adult kids. I highly recommend them

Douglas Erstad
Lafayette, IN Dec 19, 2024

Have a maintenance contract with Peterman.
Just flushed my tankless water heater and inspected all fixtures. Great service.

Machinist Mike
Greenwood, IN Dec 19, 2024

They're always punctual, friendly and very helpful, I really appreciate that they give you options and always get the work done in a timely manner and give plenty of information

M Metzler
Mount Vernon, OH Dec 19, 2024

Seth is one of the wonderful plumbers at Peterman Brothers… gives great customer service, and very thorough fixing the problem and listens to all of your concerns patiently. God Bless

Connor Mellen
Greenwood, IN Dec 19, 2024

Stephen did a great job of explaining the options of repair on my water heater and what to do moving forward

Sarah H
Greenwood, IN Dec 19, 2024

The Peterman Brothers’ team that came to our house were awesome. Thairon, Alex and Thomas were friendly, quick to find + solve the problem in our duct work, and so helpful with sharing ways our system could run more efficiently.

Gerald C.
Indianapolis, IN

Super professional service from Aaron who took care of my Geothermal issue. He dug in and found the real problems instead of trying to sell me a new unit which another repair company was trying to do. Saved me a ton of money. Signed up for their maintenance plan. Highly recommended.

Nick Hersberger
Muncie, IN Dec 19, 2024

Overall great experience with solutions, time, and resolution of the problem. That is why we trust Peterman for plumbing, HVAC, and electrical.

Pamela Helm
Greenwood, IN Dec 19, 2024

Jeff and Travis did an excellent job replacing a portion of our sewer line. Everyone from Peterman Brothers that orchestrated this repair job from the floor removal (Restopros) to the cement cutters to the jackhammer guy with a shout out to John for his camera work and marking the area for the repair to begin. Thank you for keeping me "in the know" during this ordeal.

Pamela Helm
Mount Vernon, OH Dec 19, 2024

Before arriving, Alec went over our records and reviewed the issues we were having with everyone involved with prior repairs so he knew everything that has transpired with our plumbing issue. He got to our home first thing this morning. He was very thorough and answered all of our questions. He explained to the office what he found and Peterman Brothers is sending out someone that is knowledgeable in the area of what needs to happen now. Thank you Alec for your fast response and taking the time to explain what is going to happen next. I highly recommend Peterman Brothers.

Kurt Unrue
Fort Wayne, IN Dec 19, 2024

They are timely and professional. The techs are friendly and let you know what they are doing before they do it.

Alvin P.
Indianapolis, IN

Awesome, honest service! Best call I ever made! Thank you for providing great service and the technician was extremely knowledgeable of what he was doing!

Gunner Vaughn
Greenwood, IN Dec 19, 2024

My father recommended Peterman’s to me after another company told us the part we needed was over $600 to start.. So we called Peterman’s $118 and they had us up and running!! Excellent service very honest highly recommend!!

Mary Ann Toll
Elkhart, IN Dec 18, 2024

This evening I was working with Dalton. Very knowlegable and kind, super nice young man. What I have like about Petermans is they aren't trying to talk you into anything but tell you all your options.

Jenn Alexander
Greenwood, IN Dec 18, 2024

Dave and Melvin did a great job tackling my tankless water heater installation. It did not start out to be the simplest job. But they got it done efficiently and it works great! They explained everything and I’m really happy with their work. 10/10 would recommend.

Matt Walsh
Greenwood, IN Dec 18, 2024

We had Eric our annual plumbing check and flushing of our tankless water heater. He found a couple of issues that we knew about and others we didn’t. He was very helpful in explaining it and gave us lots of options for what we could do. I appreciated the fact he did not just say everything had to replaced when it came to our toilet issues. He was very nice and answered all of our questions

Bill Sullivan
Louisville, KY Dec 18, 2024

Jeff was very knowledgeable about his company and the products I needed. His crew of Thairon and Brandon called the next day around 8:30 and was installing my furnace and air by 9:30 am. Both gentleman were polite and courteous. They explained the systems thoroughly and answered all questions. I would definately recomend Peterman Bros. to my friends. Thank you to all involved.

Janet Seymore
Lafayette, IN Dec 18, 2024

They did a great job replacing the pipes to carry out water and sewage to our septic. All pitched perfectly…great job guys !!!!!

Al Cole
Lafayette, IN Dec 18, 2024

Rob was a nice guy. Answered all my questions and I believe he did a thorough job servicing my furnace. I would use Peterman again.

Greg Compton
Greenwood, IN Dec 18, 2024

Dave and Melvin did a great job installing our sump pump quickly and efficiently! They were great to work with!

Helen Long
Greenwood, IN Dec 18, 2024

Seth was extremely knowledgeable about our well pump issues. We will always use Peterman Brothers 😁😁

Ken Lutes
Greenwood, IN

greatest hvac service I have had. Tyler was one of the best technicians i have worked with. kind, knowlegeable and friendly. I was educated on my issue and options as well as all the services i could utlize relevant to me and my family. If there whole crew is even half as awesome Tyler is, i don't think you would be able to find better service anywhere. for any hvac needs you may have.

Brenda Lawson
Greenwood, IN Dec 18, 2024

I wish I could give 10 stars to the crew who installed my new HVAC system today! Amazing job Luke, Mike, BZ and Anthony. Such a kind, diligent and knowledgeable group of installers. Would highly recommend them if you need a new system. Am sitting in a warm home feeling safe and secure so thanks Peterman for hiring such stellar employees!

Anne Livingston
Greenwood, IN

Aaron & Samuel were great! Five stars!!

Barb Moomaw
Louisville, KY Dec 18, 2024

David was great. Explained everything well and let us know all the possibilities for the issues we were having. Everything turned out wonderfully.

Tom S.
Bloomington, IN Dec 18, 2024

Jason was extremely professional, respectful, courteous and thorough.
Need plumbing checked out? Call Peterman Brothers!

Anthony Williams
Greenwood, IN Dec 18, 2024

Alec did an amazing job. Was very informative, cheerful, and enthusiastic. Wasn’t pushy on the upsells which made me want to actually check them out. Will be using again 100%!

Stephen Duning
Greenwood, IN Dec 18, 2024

Same day service. My outdoor Christmas lights went dark so I called for an electrician to come out and troubleshoot finally installing a new GFCI receptacle replacing the one that blew out. The technician, Sean, gave terrific advice and was extremely gracious in handling the problem.

Private P.
Fishers, IN

I got my outlets changed by Peterman Brothers and they did an amazing job. I totally recommend them. Very respectful and attentive crew.

Terry Pharaon
Elkhart, IN Dec 18, 2024

Travis was very professional and gave me quite a few water heater options that would fit my budget and explained exactly what I would get for the price. He also explained financing options as well as the warranty offered. As a Peterman Brother member, I want to thank you all again for being transparent and willing to help your customers.

Bill Linville
Greenwood, IN Dec 18, 2024

I've always been very pleased with Peterman. They professional and courteous. If I had one complaint I wish they had more flexible scheduling instead of just at any time during the day.

Todd W
Louisville, KY Dec 17, 2024

Dillon was professional, polite and thorough. Everything went smoothly and the price was competitive

Larry Martin
Greenwood, IN Dec 17, 2024

Luke, Mike and Alex did our furnace and A/C replacement. This was a great crew that put in a ton of effort and did a better than expected install.

John Hetrick
Mount Vernon, OH Dec 17, 2024

Dawson was very knowledgeable and explained everything clearly. He provided us with some practical options that we are considering. He was very thorough and made an adjustment to our plumbing that worked well. Excellent experience.

Mignon Burr
Greenwood, IN Dec 17, 2024

David Chhakchhuak and Skyler Thacker were the best! On time, informative, and extremely polite and knowledgeable. Your company should take pride in having such awesome staff like David and Skyler!!!

Karynn Arnett
Mount Vernon, OH Dec 17, 2024

Travis did an amazing job of fixing my water heater! He was kind, respectful, and got the job done quickly! Would definitely recommend him!

Leisa Hills
Greenwood, IN

Techs are always polite.

Nicole Shelton
Bloomington, IN Dec 17, 2024

The plumbing technician was very helpful and went over options clearly and answered all my questions. He was quick and thorough with the work that was done.

Susan Ross
Greenwood, IN Dec 17, 2024

I can't say enough nice things about Peterman's. This review is for Trey Rowell (electrician) & Amy Whittaker (financing). I'm new to this whole process. All of the team has been patient, helpful, & kind. Today Trey & Amy worked to help me find solutions to my home repairs needed & financing to get more work done that is needed. They didn't try to sell me on the most expensive way, but instead recommended the best option for me. Showing that they care about their customers. I couldn't be more grateful & I definitely recommend them.

Roger Hanmer
Columbus, IN Dec 17, 2024

The techs were very knowledgeable and polite even our dog liked them, they did great work definitely will have Petermans out again

Joyce Paschke
Greenwood, IN Dec 17, 2024

Appreciated the
work was completed without extensive repairs after completion. Dave and Melvin were able to do replacements without cutting walls as previously quoted. Look forward to a long relationship with your company.

Brenda Lawson
Louisville, KY Dec 17, 2024

I was so discouraged to learn my furnace needed to be replaced. However, Thomas the HVAC technician couldn’t have been more accommodating. We had a zoom call with Kevin, who was also incredibly kind and thorough, and now tomorrow with their expert help, I will not have to worry about Christmas being ruined for my family as my new furnace will be installed. With the economic challenges we all face, what a relief to know there is a company that truly cares about its customer base. Thank you Thomas and Kevin.

Jayellen Walker
Greenwood, IN Dec 17, 2024

Very pleased with the service! The tech was on time, very professional and knowledgeable about the project. He cleaned up everything once the job was completed.
I will use this company again and I will recommend the company to others. Thank you.

Bob Cohen
Mount Vernon, OH Dec 17, 2024

Dawson showed up timely and was very through in first listening to what we wanted to change ( possibly adding a bath to the lower level and a new hot water heater.) He then measured out the area for an accurate estimate. Dawson then showed me the options and the cost of each options and emailed it to me so I could show my wife the options later. I would definitly call Peterman's again.

Peter Reintjes
Louisville, KY Dec 17, 2024

Billy was able to get here early and left early too. Before he left we looked at the repairs and he showed me the severity of the clogged pipes. Boy those pipes are flowing great now. GREAT JOB

Jerry Mourey
Fort Wayne, IN Dec 17, 2024

Dan was great! He did all the right work, describing the tasks and the later to-do’s to best utilize our new whole house humidifier and air purifier! Perfect install

Debra Watts
Greenwood, IN Dec 17, 2024

Very courteous, and helpful in diagnosing the problem and getting a solution! Stephen Davis did a great job!

Larry York
Elkhart, IN Dec 17, 2024

Eugene did an excellent job as usual. He is so friendly and we have grown to trust his expertise over the years! Thank you Eugene!

Gwyndyn S.
Indianapolis, IN

I was grateful to be able to call on a Sunday and have a tech here first thing Monday morning. **** was very polite and explained everything in detail.

The Quatmans
Greenwood, IN Dec 17, 2024

Timely, knew what he was talking about, personable, and wasn’t out there trying to sell me something I didn’t need.

Ray Wensits
Mount Vernon, OH Dec 16, 2024

Brad did a great job. He was very knowledgeable, efficient, conscientious and friendly. I highly recommend Peterman Brothers.

John Degenhardt
Greenwood, IN Dec 16, 2024

Josh was great to work with. He is very knowledgable and provided us with multiple options. He was great with our dog and two little girls running around. Highly recommend.

Jennifer Sylvester
Greenwood, IN

I had a great experience today with Brandyn. I expressed my concern based on reviews on Facebook and that I was worried I would experience predatory practices or have someone who didn't want to do their job right. This was absolutely not the case. He checked everything and explained everything he was doing. showed me what he found and explained how he tested it. I was involved in the whole process and he answered every question and was very empathetic to our situation. I never felt pressured or uncomfortable. He got everything taken care of same day! I'm very happy he offered me the monthly membership that saves me the 85$ fee on a maintenance check up for my furnace and air conditioner. I even saved money today by getting it! Thank you Peterman Brothers! Please let Brandyn know he is much appreciated and I will deal with him only for my HVAC needs. Definitely recommend!!!!

Jon Gardiner
Fort Wayne, IN Dec 16, 2024

Had a wonderful first experience, Jeff was fantastic. A very thorough, friendly, and informative visit. Looking forward to work with Peterman Bros further due to our great initial visit!

Trish
Muncie, IN Dec 16, 2024

Very nice and understanding. Definitely will use them again probably for a whole new system. Addressed all my concerns and gave it to me straight forward which I appreciated.

Bernice Lorimer
Columbus, IN Dec 16, 2024

With came out, he was extremely professional, kind, and informative answered. All my questions was extremely respectful. He did an awesome job gonna ask for him. The next time the plumbing needs to be checked.

Anne Watson
Elkhart, IN Dec 16, 2024

Nick was amazing explained what he was going friendly and professional. I want him to be plumber forever. Thank you peterman for making this the best experience ever

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Greenwood, IN

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Sara Wilkins
Louisville, KY Dec 14, 2024

After contacting numerous heating and cooling companies, peterman brothers were the first to actually come out. We had lost heat with 3 small kids and the temps outside 20 degrees, aeron initially came out, he was extremely nice and took the time to explain to me what was going explain what he would do and why. He was super knowledgeable and had my heat running in no time at all! The following day Aeron and his co worker Connor came to clean our duct system, again both just super professional, super nice, super knowledgeable. Not only did they clean my duct system, vent covers, but they left everything super clean. Not a thing was out of place or was left a mess. It was as if they hadn't spent their day here at all! I can't say enough good things about Aeron and Connor! 100 percent recommend Peterman Brothers and will 100 percent call them back should we need anything else at all!

Matthew Petrie
Greenwood, IN Dec 14, 2024

Hired Peterman Brothers to do a gas line run and installation in two existing wood burning fireplaces. From estimate to install the crew did a fantastic job!!! Thanks to Zach Rathz, Mike Wells, Jeff Myers, Josh Decker, Silas Ratliff and Brandon Collins…you all are very good at what you do. Would highly recommend Peterman Brothers!

Christina Cook
Greenwood, IN Dec 14, 2024

Reed was awesome! He was very informative and was patient with our questions and provided many options. He also assisted in finding out what the real problem was. Techs like Reed are the reason why we stick with Petermans!

Red Wolf
Bloomington, IN Dec 14, 2024

Excellent service at all levels from phone communication for scheduling binging friendy and flexible to smart articulate service techs who explain everything and offer services without being pushy.

Karen Scheurich
Lafayette, IN Dec 14, 2024

Did a wonderful job. Kind friendly. Explained to me why something had not been working. Would like him to service my ac and furnace every time.

Julie Mccormack
Muncie, IN Dec 14, 2024

Excellent overall experience! Very fast and convenient scheduling, friendly and knowledgeable technicians, excellent variety of choices given, and fast resolution to our issues!

R L Fitz
Muncie, IN Dec 13, 2024

Anthony did a very thorough analysis of my furnace and took time to explain what he was doing and why. He was polite and considerate of my home even wearing shoe covers (which some technicians don’t do).
I had used Peterman previously and each time I’ve had a great experience. I highly recommend them if you’re looking for a company that operates with integrity, professionalism, and a highly skilled staff.

Jim H.
Indianapolis, IN

I called to have a bathroom drain unclogged and the lady asked if it was my home or a rental property. I said rental property and she asked how many do we own. I told her 16 and she said that they couldnt help. For whatever reason, she said they couldnt give me a thorough job so sorry. Pick and choose your customers. Count me out

Debra Basham
Mount Vernon, OH Dec 13, 2024

My technician Drew was great. Gave me several options. Everything is working great now. Would recommend Peterman Brothers highly.

Allena Gray
Fort Wayne, IN Dec 13, 2024

Michael was Amazing! He was exceptional with his assessment and time management for my job. Michael was thorough and pleasant to work with. I’m still nervous about future plumbing issues and cost. But today went well.

James Gibson
Elkhart, IN Dec 13, 2024

Travis was very courteous and professional. He had to deliver bad news on our repair, but he gave us two options and explained both thoroughly, and answered our multiple questions putting us both at ease and helped us to feel this project is in good hands.

Greg Kostrzewsky
Columbus, IN Dec 13, 2024

Derick from Peterman did a thorough evaluation of my heating system this afternoon. He was knowledgeable and professional. He also took the time to explain the results of his inspection and answer all the questions I had. He made sure I was completely satisfied before leaving. I have no hesitancy in recommending Derick to friends and have confidence in using his services again. Greg

Teresa T.
Indianapolis, IN

I was very pleased with the service I received from both of your employees who were at my home today - one for the *** inspection and the other for the plumbing inspection.They were both very knowledgeable, informative, nice and professional. My experience has always been the same every time someone from Peterman Brothers come to my home.

Shirley Deboy
Greenwood, IN Dec 13, 2024

Trey stopped by and did an estimate for some electrical work. We decided to move forward with the work and he was able to complete it the same day. He was so nice and friendly and got the job done quickly!

Jeanine Uwase
Louisville, KY Dec 13, 2024

Travis service was really good and quick also he was friendly I’m highly satisfie with the outcome.

Nilesh Chaudhari
Columbus, IN Dec 13, 2024

Needed help with clogged sink. Got scheduled for a visit within 48 hrs.
Aaron Wilcoxen came out to our home. Inspected everything and gave honest recommendation for service. He took care of the clog really well. He also explained membership and we signed up for it based on our experience with him.

Stephen Oliver
Muncie, IN Dec 13, 2024

Drew was very helpful at figuring out the issue and being able to get my furnace to run longer. It seems I will be needing a new one soon but it’s warmer now than before. Will be continuing doing business with Peterman Brothers for my heating needs

Rose Marie
Fort Wayne, IN

Bradley is amazing. He kept us very informed through the whole process. Gave us several options to choose from and offered suggestions on which might work the best. Explained benefits if the rewards program. Can’t wait to see Peterman back for inspections to help keep our systems running smoothly!!!

Kelley Duschek
Greenwood, IN Dec 13, 2024

Fast, good communication and the tech Alec was super helpful and knowledgeable. Will be using them in the future.

Marsha King
Greenwood, IN Dec 13, 2024

Kyle from Peterman's was fantastic! He was polite and efficient! He fixed my plumbing issue very quickly! I was impressed, I called with my issue and he was out here the same day to fix! Thank you Kyle and Peterman’s!

Glenn Ryan
Elkhart, IN Dec 12, 2024

Gage came out explained my options, was very professional and made sure the humidifier and electric air cleaner were installed correctly to get the best performance possible.

Barry Swan
Elkhart, IN Dec 12, 2024

Travis was very professional and very experienced. He couldn’t do enough for us. He will be the one I ask for in the future

Allen C.
Greenfield, IN

Our Air Conditioner was over 20 years old. After doing research on several companies, we decided to go with Peterman. I met with several employees of them and was impressed with all of them. They educated me about a replacement system. They explained what I could expect from the company and they lived up to all expectations I had. They were very responsive. My previous service provider was getting to a point where I could not get a quote from them. I definitely recommend you have Peterman give you a quote. They probably won't be the cheapest quote. From my experience, I will continue using them for all my HVAC, plumbing and electrical needs.

Patrick Ferguson
Fort Wayne, IN Dec 12, 2024

Casey was congenial and communicated very well.she got to work very quick and assessed the problem without hot water system. She is confident and explained what the cause of our hot water heater and provided solutions. That helps me a lot. I found her very helpful and informative. Great asset for Peterman Brothersz

Patrick Ferguson

Barbs Bates
Elkhart, IN Dec 12, 2024

Very professional. While the appointment was a HVAC maintenance check, a known issue persisted in recent years. Kevin was very thorough in determining the issue. A couple of solutions were offered. My choice—no pressure.

Gary Miller
Fort Wayne, IN Dec 12, 2024

My HVAC maintenence for my heating system was done very well. Also the technician Dan was very professional and explained everything to me. Peter man Brothers did a super job!

Doug Nave
Greenwood, IN Dec 12, 2024

Travis did an amazing job and got everything done that we needed completed and on time.
He was very polite and professional in what he did. We really appreciated having him at our home to do this work for us.
If possible, we would like to have Travis as our technician in the future as plumbing problems arise.

Judi Sponsel
Elkhart, IN Dec 12, 2024

Steve was great! Inspected all of the plumbing in the house, made recommendations and assured us that the pipes were correctly protected from the cold. We were so impressed we signed up for the Protection Club! Thank you Steve and Peterman Brothers!

Barry Swan
Louisville, KY Dec 12, 2024

Travis not only looked at our original issue he also gave us a plumbing inspection we didn’t expect. Travis was very polite and explained in detail how to fix our plumbing issue. We are very pleased with his service and his professionalism. I will definitely asked for Travis for are next plumbing project. I just had knee replacement surgery and using a walker and very limited moving around. Travis brought me the materials to show me what he changing out and also pictures of his work. He asked me several times if he could get me anything or do something for me. Great experience.

Carmen S.
Indianapolis, IN

I made an appointment on 08/16 for 08/17, the 4 hour window promised. I received a text and email reminder so I could be available. I did not hear from the company until after the window of time passed and no updates were given during the 8-12 pm window that was reserved.

Jeremy Jacobs
Fort Wayne, IN Dec 12, 2024

Always professional and thorough. Answering all questions and potential concerns. Going above and beyond. Thank you

Kevin Osborne
Bloomington, IN Dec 12, 2024

Boston took care of us with some plumbing issues that needed attention. He took the time to explain what was happening and what steps he was taking to fix it. We also ended up getting a new water heater and furnace. Thanks to all the team for their work, Chaise, Alex, Ken, Scott, Boston, Ben, Gavin, and everyone else for doing an excellent job for us!

Jenny Taylor
Louisville, KY Dec 12, 2024

Peterman Brothers was amazing to work with. Scheduling was flexible and easy. They came out and installed a gas line and made sure my range was working properly before leaving - answering all my questions. When I needed the line to be moved/adjusted they came out the next day to meet that need. The technicians (Paul and Ben) were professional, knowledgeable, patient, cheerful and polite. I highly recommend Peterman Brothers for any plumbing needs. I will definitely call on them again.

Gregg Rieth
Elkhart, IN Dec 12, 2024

Crystal Valley Comfort installed a new furnace and a/c last December. They returned today to start up and test a/c performance. All is working great! Crystal Valley Comfort and all its employees have been great to work with.

David Hussey
Louisville, KY Dec 12, 2024

Fantastic experience. Brandyn knows his stuff, is extremely polite, a great worker, and just as trustworthy a guy as you would ever want to come help you. highest recommendation, and best price of all the companies we checked, too. Ya can’t beat that!

Ron Downs
Louisville, KY Dec 12, 2024

Peterman Brothers was phenomenal when our heat went out. Called them at 8pm, and they were here next morning. Brandyn our service tech was very professional, courteous, and explained ever step in detail along the way. Couldn't be happier with this company. I highly recommend and will be a customer for life.

Amy Mahoney
Fort Wayne, IN Dec 12, 2024

The technician, Mr. Taylor came in and was respectful. He let me know what the problem was and described the options that I could go with. Offered me a way to save some money, which is always appreciated. Hope to have my furnace up and running in no time.

Gary J.
Indianapolis, IN

Came to the house. Didn't fix nothing. At the house start to finish 10 to 15 min. Wanted to sale me a new unit. Charged 85.00. What's this world coming to.

Marceille Henby
Greenwood, IN Dec 11, 2024

Josh was friendly and helpful
He was respectful of my house, took time to explain everything without pushing anything
Overall a very pleasant experience

Kevin D
Muncie, IN Dec 11, 2024

Very pleased with Jackson. He was prompt, professional, and courteous. Had a good discussion about a recommended part replacement, and he went and got the part and came back and replaced it very quickly.

Teryl Yoder
Elkhart, IN Dec 11, 2024

Eugene Steiner is great - services HVAC, and really knows what he’s doing. And HE is not hard-sell, just great at giving you the info you need and answering your questions.

Jennifer Estrella
Louisville, KY Dec 11, 2024

Our appointments with Peterman Bros are always timely, smooth and pleasant. The issue is always addressed in the promised timeframe. Every plumbing and HVAC question or concern is answered with honesty and a helpful recommendation and exceeds our expectation. Great work

Joe
Greenwood, IN Dec 11, 2024

David Chhakchhuak and Skyler Thacker did a fantastic job installing our new heat pump and air handler. They were very thorough and explained everything perfectly. Definitely recommend their services as well as Peterman Brothers.

Danae Fleener
Bloomington, IN Dec 11, 2024

Patrick was extremely professional & thorough!!! He made sure my questions were answered! Peterman is ALWAYS recommended😊

Joan Brown
Fort Wayne, IN Dec 11, 2024

Ryan was on time, respectful, courteous and thorough! Clearly explained my options, let me make my own decision while providing details and insight.

Bruce Dunn
Greenwood, IN Dec 11, 2024

The repairmen were well mannered and well intentioned. My situation is worse than I expected so they did what they could today, and promptly sent full repair estimates with financing terms. I appreciated the explanation of my situation and what needs to be done to fix it right.

Joe Stuteville
Greenwood, IN Dec 11, 2024

As always, Peterman delivered quality service. We have been using them for years. Today, Eric replaced an aged toilet with a new one. He was thorough, professional, and personable. Explained every aspect of the job in advance and performed the task in a timely fashion. He is a vital member of this company’s team. We have used Peterman for various projects around our home over the years, and have always been impressed by their customer service and professionalism.

Lisa H
Mount Vernon, OH Dec 11, 2024

Reid was awesome. He was very friendly, and informative. I defendly reccomend him and the Peterman Brothers team.

Don Connelly
Louisville, KY Dec 11, 2024

Jacob was prompt, considerate and left everything tidy. He was also very personable. If we ever need anything done in the future I’d like to request him.

Chris Shinkle
Greenwood, IN

Made an appointment for my ac, called and said they were on the way, 20 minutes later I received a voicemail saying they couldn’t make it that( it was to cold) . They are running a special buy a ac and get the furnace free, huge loss for peterman ! I’ll call a competitor

Wade Winkler
Greenwood, IN Dec 11, 2024

Clay came to look at a problem with our water softener. He was very knowledgeable and explained everything to me. It was an easy repair and since we are "members" there was no charge. Thank you for taking care of our problem

Joe Proctor
Elkhart, IN Dec 11, 2024

The install team was great. Very knowledgeable and quickly got my furnace ac and mini split installed. I had an issue with my blower motor module 5 months later which wasn't there fault but I made an appointment at 7am an online appointment and they got to me at 830am. I though it'd be way later than that, so definitely quick response. After diagnosis, it literally took bout an hour to get the new motor installed and everything finished under warranty. I would recommend peterman brothers because thir techs are absolutely great. Respectful, helpful, and dedicated to giving great service. I would recommend these guys to everyone for sure.

Melinda Kile
Greenwood, IN

I had a new HVAC system installed in a matter of hours, the workers were knowledgeable and friendly. I recommend using the Peterman family!

Susan Ross
Louisville, KY Dec 11, 2024

The young man, Seth, that came out was very patient with all our questions. He was very informative, helpful, & friendly.

Alan Robinson
Bloomington, IN Dec 11, 2024

As always, Spencer is prompt, polite, and professional. He did a perfect job, and he deserves a raise and a giant chocolate chip cookie. Thanks, Spencer!

Phyllis Mills
Elkhart, IN Dec 11, 2024

My HVAC technician, Cody, was fantastic. He was thorough in his explanation of my problem and presented several options to fix it. He promptly showed up at the appointment time and worked diligently. I am very pleased with his work. He showed the utmost professionalism.

Byron Walker
Greenwood, IN Dec 11, 2024

Eric Graham took care of our plumbing issues and thoroughly advised us on what could be issues in the future. He's the best we've had from Peterman, and we will be requesting him for future needs.

Tim Rooney
Fort Wayne, IN Dec 11, 2024

My last two visits have been fantastic.Conner a week ago checked out all my heaters etc.today. I had a plumber come today on my service .He was the best worker Peterman has ever sent to me. Unfortunately I can’t remember his name. I needed a new sump pump in my lower level basement closet. But he did a detailed look in all my sinks etc. Checking for leaks etc. I hope Peterman can read this and put his name in this review.

Sheila Welçh
Greenwood, IN Dec 10, 2024

I would recommend this company for your heating needs! I was without heat and they were out the next day to repair my furnace! I really appreciated how well the communicated and updated me when my technician would arrive. Max was very professional and explained what the problem with my system. Thank you and I highly recommend this company and I will definitely be using them again! I’m am also really excited about being on the maintenance program. Thank you Peterson Brothers

April Kalberg
Louisville, KY Dec 10, 2024

Natalie and Ryan were great. Each were knowledgeable and did awesome on a tough job. They had great attitudes and were kind!

Amy P.
Columbus, IN

I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!

Joe Jeffries
Columbus, IN Dec 10, 2024

This is the third time Ben has serviced our HVAC system.
He has done a great job each time. He is very professional and respectful, you can send him to my house every time!

Brittany
Greenwood, IN Dec 10, 2024

We had an electrical outlet that was burnt and melting behind our wall. All we knew was that it was crackling and giving off a horrendous odor when it was turned on or off. We called Peterman Brothers and they sent out their own electrician, Trey, who did a great job fixing the issue. He was very considerate of our house, and safety. Overall, I would highly recommend him to anyone else and I will likely be back to fix the things he recommended to us.

Amber Ventura
Fort Wayne, IN Dec 10, 2024

Kaiden is amazing! He's super help, understanding, knowledgeable and over a great tech! I have so much confidence in the work and quality he is putting in this big project and commend him for his work. He not only is the only tech I am requesting from now on but will be involved in future projects. I feel so much better that my home is taken care of but respected. May all good things come to him 🙏

Lorie Yager
Fishers, IN Dec 10, 2024

Thank you Kyle, for helping me out with my sump pump today. You explained what likely happened and were able to show me pictures. Your kindness was appreciated!

Lorie

Treyvon Rogers
Greenwood, IN Dec 10, 2024

Peterman brothers done a wonderful job. There techs Guner&Gerardo were amazing to us and our experience with this company. Highly recommend going with them.

Mark B.
Indianapolis, IN

I was extremely pleased with the technician *******************************. ****************** was on time and very thorough and answered all of my questions in a professional and easy to understand language. ****************** made sure that I understood what he was doing and why. He also made a number of excellent suggestion including the advantage of get a whole house surge protector and the accompanying $7500 warranty protection for a very reasonable price. I was also very impressed with the home office staff who kept me abreast of the technician arrival time. Both ***** and her coworker were both extremely polite and knowledgeable of the inspection process and went to great effort to keep me informed of the scheduling and inspection process. I plan to continue the monthly Peterman protection plan for again a reasonable price.

Kim Kelley
Greenwood, IN

Very satisfied with our service from Peterman Brothers. Steve was our plumber -- very professional and thorough!! Excellent job! Thank you!

Rachel Hofelich
Louisville, KY Dec 10, 2024

Have you ever had customer service so great that you have to interrupt the tech to compliment them? Because that’s exactly what happened with Brandyn today. Polite without arrogance, professional yet personable, knowledgeable and respectful. Give this man a class to teach!
When I was in need of a major HVAC repair these folks were pretty far down my list of places to call for quotes, but they were the only ones to pick up the phone. They are competitive in pricing, and quick on the service calls. And their maintenance program is an excellent deal that will pay for itself in one visit, and that includes plumbing and electrical too!

Cathy F.
Indianapolis, IN

******* was thorough with checking our system. Explained issues he found. Pointed out issue, showed using the camera. Discussed options to correct.He is very personable & easy to talk with regarding the system.Peterman has a great employee! We have used Peterman for several years! The *********

Nancy Holloway
Greenwood, IN

I am a 20+ year customer of Fairfield Heating and Cooling. I am judging this new service with PB based on what I am used to with FHC. T was my first tech yesterday and he was very thoughtful, thorough, and professional, definitely meeting my expectations. I hope he returns. ⭐️ ⭐️⭐️⭐️⭐️

Frederic Miller
Louisville, KY Dec 10, 2024

James was first rate, he addressed my issues, explained the work beforehand, and let me know my options. Beyond that he gave me helpful advice on my options going forward for things I may want to do. Highly recommend.

Denver Shipley
Lafayette, IN Dec 10, 2024

The explanation of what the tech was doing and the reasons behind his actions were exemplary. The tech didn’t try to hide anything and was willing to explain the steps he had to take.

Lynn Zeiler
Elkhart, IN Dec 09, 2024

Our tech was great! Eugene Steiner was knowledgeable & could fit in our furnace area. But we live in Three Rivers, NOT Elkhart, but that was the closest location. Can you add Three Rivers??? Or at least Southwest Michigan

Jon Hill
Greenwood, IN Dec 09, 2024

I had Peterman brothers install a new HVAC system every from first inspection By Mario L., Brandon comfort consultant and the installers Jace S. and Tyler H. Everyone on you team was helpful and informative. Customer service was A+ Thank you for doing it old school. We definitely will recommend your company.

Nathan Greene
Columbus, IN Dec 09, 2024

Max changed some settings to help our heat pump and auxiliary unit to work in unison when needed. He checked the temperature coming from several vents in the house. Max also explained that the higher MERV number on the filter made the unit work harder. He recommended using a lower MERV filter. He was very professional, thorough, and respectful.

Tiffany Nora Rae Skeeters
Greenwood, IN

They replaced my water heater. Quick, reliable, amazing group! Highly recommend!

Bob Schuman
Greenwood, IN Dec 09, 2024

We recently had Peterman Brothers add some electric outlets in the garage and basement, plus a whole home surge protector. Kenyu, Eli, and Tri were amazing. We have a finished basement with two unfinished areas on either side. They were able to snake the new Romex from one end of the basement to the other without having to cut into the drywall ceiling in the finished part of the basement. Very professional and knew what they were doing. We have used Pererman Brothers three times since moving into this house and have had a great experience each and every time. I would highly recommend Peterman Brothers.

Tiffney Grady
Greenwood, IN Dec 09, 2024

Joshua was so helpful and had some really good suggestions for fixing an issue I was having with the plumbing in my kitchen. I felt that he was very thorough and didn’t rush thru the plumbing inspection.

Drew U.
Indianapolis, IN

The installation crew didn't check to make sure they had connected power correctly. The furnace went out less than 30 minutes after it was installed, and that is when Peterman got extremely problematic - not wanting to send people out for multiple days, initially saying that nobody could come out for 4 days. Once they agreed to send someone the second day (after arguing with me for 45+ minutes) they then cancelled without telling me, and acted confused when I called and was upset that nobody showed up to the appointment.
My youngest son woke me up worried about how cold his bedroom got, and there was nothing I could do except give him extra blankets, because Peterman brothers couldn't be bothered to fix their mistake in a reasonable time frame.

Haleigh A
Bloomington, IN Dec 08, 2024

Very great customer service. They were there the same day, gave information needed and came back within two days and had everything done that day!

Paul E.
Indianapolis, IN

Efficient, friendly service. I don't like the "all day" system of appointment booking but it's hard to find the time window system any more. Everything is explained, with photos as evidence, and an invoice generated for estimated repairs. Note that customer-supplied parts (e.g. filters for furnace and humidifier) will cost significantly less, as Peterman will add a hefty markup.

Ashley Wells
Greenwood, IN Dec 07, 2024

I couldn't be home at the time of repair, but Guner and Gerardo kept me informed and up to date on everything

Steve Newburg
Greenwood, IN Dec 07, 2024

Excellent professionalism from Dave and Melvin on my recent water heater replacement. They went above and beyond consulting with me and keeping me informed every step of the way. I was convinced that they had my best interest in mind throughout. Great job!

Robert Wyse
Mount Vernon, OH Dec 07, 2024

Pleasant young man, very professional. He arrived did his job, explained to me what he did and what I can do to insure my equipment is remains serviceable.

Ryan Hummel
Elkhart, IN Dec 06, 2024

My tech Stephen Davis was great! Excellent service, fair price and he pet my dogs which is the most important thing. This company is homeowner approved and dog loved.

Pat Carteaux
Fort Wayne, IN Dec 06, 2024

David was wonderful taking care of toilet issues and very thorough with checkup. Even took the time to help with our bidet. I would totally recommend David and Peterman for your plumbing needs.

Lisa Hocker
Louisville, KY Dec 06, 2024

I’m very satisfied with the work that Brandyn did he was very knowledgeable and helpful kind and understanding of our needs ! I would highly recommend them to others .

Ben Adams
Muncie, IN Dec 06, 2024

Had a gentleman from the Indy branch come out and held utmost professional bearing. Quick to assess, gather information, and efficient in setting a solution with checks. Great guy Alec!!!

Shirley Ann Gill
Greenwood, IN

They were prompt, friendly and honored the warranty. considering we purchased from the company that merged with Petermans, they could have made excuses as to why it was nit their concern. but from the phone call to the office for our issue all the way through to the techs resolve...they took care of our problem in the warranty. We loved Crystal Valley. So glad the merger is showing signs of the same customer care.

Cjay Roark
Mount Vernon, OH Dec 06, 2024

Having a reliable, timely and very knowledgeable person keeping our home safe with HVAC needs is a relief to any homeowner. This is exactly what Bradley with Peterman Bros does & we couldn't find a better guy!!

Jon Hill
Mount Vernon, OH Dec 06, 2024

Mario your technician was very through and explained everything! I would give more stars if I could. Also Brandon the comfort consultant was very helpful as well! Five stars across the board!!!

Gayle Mara
Greenwood, IN

Clay was friendly and professional. He took care of our clogged drain quickly! Highly recommend Peterman Brothers!

Robert Smith
Mount Vernon, OH Dec 06, 2024

As always our experience was very good. We've use Peterman for HVAC, plumbing and electric and it has always been a good experience for us.

Becky Hart
Elkhart, IN Dec 06, 2024

The tech, Max, was efficient and friendly. He explained what he was going to do and how long it would take as soon as he arrived. He communicated well with both me and my landlord so I didn't have to do any extra work or be the middleman with her, which was appreciated. I also appreciated that Peterman Bros sent a link before he got there with my tech's name and picture. Being able to visually recognize who I'd be letting into my house is a nice safety perk.

Jeff C
Greenwood, IN Dec 05, 2024

I had a backup and another competitor come over to snake. They was unsuccessful and wanted to jump into a 5 figure repair without knowing what's wrong. Dillon was able to clean it out and with Gavin's help able to scope and show me the issues. Gave me multiple aspects to remedy and prices without obligation. It's nice to be able to see the problems and understand the short or long term effects , instead of Mr Qwik to charge. I appreciate you guys

Lorraine Leslie
Louisville, KY Dec 05, 2024

Kari from Peterman installed a shut off valve connector very professional answered questions I had thank you Kari.

Melanie Smith
Greenwood, IN Dec 05, 2024

Live person answered call after hours. We had wait for return calls from 4 other companies all day so had to call Peterman after hours. Prompt, very polite, accomadating, willing to explain throughly, tried to accommodate wishes but followed code.

Allen Lassiter
Lafayette, IN Dec 05, 2024

I've had Peterman Borthers come out for a few different areas needing worked on and their service is always top notch!

Sherry Connell
Greenwood, IN Dec 05, 2024

Eric Allen very nice and knowledgable.Explained everything he was doing. Also explained thankless water heaters and gave an estimate on plumbing spickets outside replacement. Very knowledgeable,nice and pet friendly

Jennifer Gilmore Albert
Elkhart, IN Dec 05, 2024

Eugene came and installed a new switch and a surge protector on my AC. He came earlier than expected. He finished about when I thought he'd come. So he finished earlier allowing me more time in my day. Great job. Thanks.
Jenny Albert

Beverly E.
Indianapolis, IN

I have been a customer for several years now. I have the service package. They come twice a year for heating and cooling and once each year for plumbing. The technicians are polite, professional, and knowledgeable. They are considerate of my home.

Traci Jurkiewicz
Elkhart, IN Dec 05, 2024

Stephen was on time, cordial, and professional. He thoroughly explained my options and costs and did not push any particular service. He let me choose what I was comfortable with, and patient with me when I changed my mind. Overall, it was a great experience.

Colleen Fuelling
Fort Wayne, IN Dec 05, 2024

Kaiden was friendly, professional and provided answers to all my questions. He was on time and service was great!

Heather Broker
Louisville, KY Dec 05, 2024

We lost heat last night and was unable to find someone to come out ASAP until we called Peterman brothers. They sent out Brandyn first thing that next morning and he was AMAZING. Super friendly, extremely helpful and just an all around polite and respectful person! Will definitely be calling them again in the future for any Heating, Cooling, Plumbing & Electrical services we may have a in the future and will definitely be requesting to have Brandyn service our home if able to in the future!!!!

Troy Mcalister
Fishers, IN Dec 05, 2024

Always had pleasant interactions with the scheduling staff and the technicians, but the pricing and scheduling leave a lot to be desired.

I have been quoted 1.5 to 2.5 times the price from this company to do work than I have from other businesses. I can understand a markup if the services are that much higher quality, but in my experience, they aren't.

Additionally, the scheduling seems flexible, but that's because in reality you have no clue what time they might be able to stop by that day. Recently, I was scheduled for an HVAC inspection, and heard nothing from any technician until about 4:44 PM! I understand that's how their schedule works, but it's extremely inconvenient for the customer to have no clue when someone might show up. If you have to reschedule, be prepared to wait.

Lastly, while the work they've performed at my house has been generally good, they aren't the best about cleaning up after themselves. I recently had some pipes replaced and they had to cut into the drywall. After which they made zero attempt at sweeping or cleaning up the debris from the drywall (not even an old dead bird that was in the wall they cut into). They didn't repair the drywall, which I understand is not something they do so that was okay.

I would certainly recommend getting a second quote if getting any quote from this business.

Marcia Frazier
Greenwood, IN

Polite, efficient, did the job in a timely manner.

Jean W
Elkhart, IN Dec 05, 2024

On time and very professional. Just a routine visit for me.

Michael A. Lee
Greenwood, IN

Our Peterman tech, Michael Ashburn is a very patient and upfront kinda guy! He was as nice as a guy could be and he just really came in and assessed our situation and presented multiple options as to how to clear our drain and even how to keep it clear. This made us very happy. He's got a real heart for people too. Thanks Mike!

Cathy Jessee
Bloomington, IN Dec 04, 2024

I love the maintenance program at Peterman! Patrick is always very courteous and does a fantastic job of explaining everything. When he discovers an issue he tells me all the repair or replacement options without any pressure to take immediate action. When it was time to replace my old furnace, Patrick introduced Brandon and I received the same courtesy and professional level of service. No pressure, just information to help me make an informed decision.

Christl Jean
Bloomington, IN Dec 04, 2024

Jeff came out today to check out my HVAC placed new in late August. Was having an episode with the dehumidifier unit alarming due to fluid backing up. Jeff was thorough checking/trouble shooting the whole unit and made sure everything was hooked up properly with the HVAC unit and working perfectly before leaving. Jeff also took the extra time to do the maintenance check that was scheduled in January while he was here. He explained why the dehumidifier probably had the episode and what he did to prevent futures episodes happening. Jeff was very courteous and respectful. I appreciated his manner and am happy with the service Peterman always provides.

Abigail Valade
Fort Wayne, IN Dec 04, 2024

Very friendly and knowledgeable service! Ask for Dan! He answered many questions to give us the information we needed, it's our first home so it was nice to learn, and get our furnace cleaned up!

Hope Chase
Muncie, IN Dec 04, 2024

I really appreciate the timely manner in this and the solution to the problem. You guys are awesome and can’t wait to get the part so I can have heat again. The technician that came out who I can’t remember his name was very polite and very helpful to my situation. I would highly recommend them.

Ellen Neher
Greenwood, IN Dec 04, 2024

Thomas Foxworthy and Carlos (who was in training) came out to do the annual service of my heating system. They found that my 6-year old Bryant heat pump had a cracked heat exchanger. I was quickly provided with a quote for a replacement exchanger but the time to source the replacement part was longer than we needed. They put me in touch with their sales rep Jason Wetherholt who provided me 5 quotes for different replacement options. After opting for one, the replacement was immediately scheduled for the next morning.
Thomas, Carlos and Jason were all extremely kind, professional and competent. Thank you all for your help!

Sher B.
Indianapolis, IN

As a former house manager for over 30 years, I have higher-than-normal experience with vendors and service personnel and because I work in high end homes, I expect excellent consumer service. Often in my job, I am called to choose the provider and set up services. In this case, the homeowner arranged service and I was present to greet the provider and get them situated. As it turns out, the hot water heater was a goner. Leaking and corrosion at the bottom told me what I already knew. The serviceperson, was amazing. He came with shoe covers ready and was polite, friendly and explained things thoroughly so I could present the information to the homeowner over the phone. The homeowner chose to replace with a tankless system and we scheduled for the next day. The following day, Josh T, Brandon C, Mike W and Daniel T arrived for the big production. This was a challenging job. They covered the carpeting and were respectful of the property and finishes. After realizing the 75 gallon tanks from a basement area would not fit through the door on a dolly, they called the boss who promptly showed up and helped lift them over the trim work and get them out without one scratch to the home. Not an easy job! The crew was there all day and left shortly after 5. Brandon stayed behind to walk through the new equipment maintenance and instructions and ensure everything was satisfactory before having me sign off. I recommend Peterman Brothers for any of your HVAC, electrical or plumbing needs and will recommend them to future clients and colleagues.

Ami Murray
Muncie, IN Dec 04, 2024

Our technician, Billy, was very kind friendly and knowledgeable. He answered all of our questions that we had, and gave us great information. He explained to us the membership, which we feel is going to benefit us very much. I would definitely recommend, billy, and Peterman Brothers to all my friends and family. Great Speedy service. Thank you so much again, Billy. Also, if at any time we need assistance, we will specifically ask for Billy.

Michelle Clemons
Louisville, KY Dec 04, 2024

I came home from a vacation to find a leak in the ceiling. I contacted Peterman because they had resolved an electrical issue for me. After assessing the situation, we decided installing a new water main shutoff and replacing a toilet were the appropriate steps. They did an amazing job! They were super nice and explained everything they were doing so I understood. They kept me updated the whole time and made sure everything was working perfectly before leaving. The toilet and shut-off both work well and they took their time to do everything right. I’m really happy with the work and would definitely call again if I need more help!

Mike Fleckenstein
Elkhart, IN Dec 04, 2024

Great service by knowledgeable technicians. Service is friendly but professional with good communication.

John Cox
Bloomington, IN Dec 04, 2024

Adam was excellent. He was on time, friendly, and professional. He called me back when I forgot to ask him a certain question. He’s been to my house twice and did an excellent job both times.

Karol Morales
Greenwood, IN Dec 04, 2024

David Chhakchhuak and Skyler Thacker were both very polite, professional and quick to get the new furnace installed. Once completed, David showed us how to work with the new unit. Job well done!

James Eliza Mbazima
Greenwood, IN

I have seen and tried different strategies and methods and even lost a lot of money while trying. Until I was introduced to this new strategy that got me back on track and I have been able to regain my lost money and still make consistent growth in all of my trades. Mrs. Gracie Maverick. FX is an amazing trader, her steadily lifted me out of financial penury. If you are interested and tired of losing your money You can reach her through ::Email:[email protected] WhatsApp :+16692455206

Ashley Echevarria
Greenwood, IN Dec 04, 2024

Every Hvac technician that has come out to service our system has been great! Brad was our technician today and he was very professional, kind and informative!

Michael Bruce
Elkhart, IN Dec 04, 2024

Always quick and efficient service. Every staff member has been knowledgeable and kind on every service.

Ted Smucker
Elkhart, IN Dec 04, 2024

Very happy with the quality of service provided by Eugene Steiner. He has been our technician for years and always pays attention to the details.

Pat R
Elkhart, IN Dec 04, 2024

Reliable service on both HVAC and plumbing. Their service technicians are knowledgeable and professional. Great customer service too. We already were regular customers of ********************************************* , and now that they have been folded into Peterman we plan to rely on Peterman in the future.

Mark K.
Indianapolis, IN

We had a recent plumbing inspection by ****. He was very friendly, respectful, and knowledgeable. His customer service skills are wonderful! We would love to have him return for future visits. Cant say enough positive things about this experience!

Andrew Hodson
Greenwood, IN Dec 03, 2024

Eric did a wonderful job of getting our water softener up and running again. We appreciated his patience and attention to detail.

Mary Foland
Greenwood, IN Dec 03, 2024

Evan was very polite, very knowledgeable, and was able to explain and answer all my questions so I could understand what was going on with my furnace. He spent the time to show and explain to my husband over a phone call with pictures. Thank you to Evan and everyone at Peterman Brothers!

Wade Chambers
Muncie, IN Dec 03, 2024

Could not be more pleased with Ryan, your service rep. He showed up at the time that was set. Solved the issue with my heater and made sure everything worked as should. A big thanks to Ryan and your company! May you all have a Merry Christmas and Happy Holidays.
P.S. Hope that Santa leaves Ryana great surprize for Christmas

Joelle Larsen
Greenwood, IN Dec 03, 2024

The service provider listened to my concerns and responded. He solved my problem with my thermostat and identified issues related to my basement being too hot. Would definitely recommend!

Jeffrey Mastin
Bloomington, IN Dec 03, 2024

Great job by Jake checking our heat pump system. He’s clearly an expert at HVAC and earned my confidence. As I recently moved to the area, this was a test run for finding a reliable HVAC maintenance provider. I’m very satisfied with the service I received and will be calling Peterman Brothers for any future HVAC needs.

Dave Evans
Louisville, KY Dec 03, 2024

Great customers service skills the tech had. Knowledgeable about the issues and was able to fix same day. Thanks Peterman Bros

Bat Man
Columbus, IN Dec 03, 2024

Great Service. Wish the issue could have been fixed in a day but that's how it goes. Expensive...but all HVAC work is expensive.

Toni Porter
Fort Wayne, IN Dec 03, 2024

I was having trouble getting my furnace to heat my house and of course it had to be when the temperature dropped into the 20's. Dan was quick in diagnosing the problem and had it working in no time at all. He was pleasant, examined everything and even understood why I couldn't put my dog away(he is blind and has cancer). He made friends with Solo and went to work right away. So glad you have technicians like Dan working for Petermans.

Michael Lahmon
Mount Vernon, OH Dec 03, 2024

Andrew was very friendly and got right to the issue. He gave me good information on my furnace that is ancient and explained ways for us to be able to update or furnace. This company responded in a very reasonable time frame. From the telephone call to them to the house visit I have no complaints.
Friendly , fast , honest and explained things to me.
1st experience was a great one . Thank you 😊

Alicia Carter
Louisville, KY Dec 03, 2024

Very through, informative and can tell they care about your home not just trying to get money out of you

Charles Stocking
Mount Vernon, OH Dec 03, 2024

Peterman came out and replace my water line shut off valve and took care of my problems with good quality work

Sarah Charles Davis
Greenwood, IN

My technician, Max was great. We discussed the options on fixing my heat pump and future options also. Never did I feel pressured to do more than what I could afford. He was easy to talk to and he listened to what I was saying. Max was knowledgable and knows the business. I'll be using Peterman from now on.

Steffen Hollars
Bloomington, IN Dec 03, 2024

Had a heating tune up and check. Clean, curtious and efficient. Took care of everything and informed me of everything found and fixed it right then. Great company and great service.

Susan Baker
Mount Vernon, OH Dec 02, 2024

Drew was very respectful of our property. He was very thorough in his evaluation of our plumbing system and explained everything very well.

Jeff
Mount Vernon, OH Dec 02, 2024

Eric did an amazing job with raising and re-installing our water heater! He also did a wonderful job fixing our pipe leak after that! Eric is super friendly and knowledgeable, and we can't thank him enough for all the great work he did.

B Martin
Greenwood, IN Dec 02, 2024

David Chhakchhuak and Michael Nordhoff did an excellent job with my new hvac system install. Highly recommended very professional technicians

Lisa Myers
Fort Wayne, IN Dec 02, 2024

The service was great. He showed me what was wrong and explained how he was going to fix it. Walked me thru what I can do to make my system better and last longer. Good experience.

C Thomas
Muncie, IN Dec 02, 2024

Our experience from beginning to end was exceptional! Being new to this area has been difficult in not knowing people or the right people to call when having issues with our home. However, we are so blessed and thankful we made the right choice when calling Peterman Brothers. We want to express that, Anthony, our service technician went above and beyond what we expected. Anthony listened to our concerns and explained everything! I have learned it is the people you hire that can make you or break you. Peterman Brothers having Anthony represent them is what will keep our business. Our situation was different in the communication we needed and Anthony listened to that concern and made it his concern. Finding employees with exceptional people skills and values are hard to come by but we definitely found it with Anthony. I hope Peterman Brothers will give Anthony the recognition he deserves. Thank you Peterman Brothers and Anthony and ALL those who took part in the service you provided us.

Stacey Teagle
Fort Wayne, IN Dec 02, 2024

Joshua was professional and verified the reason for him being at my house. He asked if I had any questions about things before he got started. He set right to work on what I had a question about. He conducted himself and his business in an efficient and professional manner. He was courteous and easy to talk to. Definitely would recommend Joshua for any future plumbing needs.

Nancy Brewer
Greenwood, IN Dec 02, 2024

Awesome what a great gentleman learned a lot appreciate you sending a good person to my house thank you now

Eric Stovall
Greenwood, IN Dec 02, 2024

Tom from Peterman was very knowledgeable and explained everything in detail so I could understand the problem. He showed me every issue with my furnace and explained how the parts worked. I found Tom to be very trustworthy and honest. I definitely recommend Peterman!

Rick G.
Indianapolis, IN

Sometimes, when you're making a major purchase/repair, it's almost like throwing a dart at a dartboard and hoping it hits the right place :)

We checked several places, and all the prices on new furnaces were pretty similar. Some a few bucks more, some a few less, but all right in the ballpark.

We chose Peterman based on the salesperson who visited our house to give us the price. He was friendly and professional, and never made us feel pressured to buy. He simply laid out our options/prices, and basically said "If you need, us, call us". We appreciated that he didn't pressure us to make an on the spot decision for something that would cost several thousand dollars.

Installation day--our installers, Justin and Daniel arrived on time and got right to work. We have an older house, and they ran into a couple of snags, but handled it like true pros. They were friendly yet professional, and kept us appraised of their progress throughout the day.

Once the furnace was installed, tested, and up and running, the did an excellent job of cleaning up and left our house in great shape.

We couldn't be happier with the service from Peterman. We made the right choice.

Jen Shetler
Elkhart, IN Dec 02, 2024

Eugene Steiner was professional, courteous and explained the repairs well. He went over all that he found and discussed cost prior to doing the work! I appreciated how thorough and considerate he was!

Ward Kimberly
Greenwood, IN

I purchased a ac and furnace March 2023 was supposed to get two year’s maintenance and service free called today to schedule a cleaning for ac was fine with early summer was quoted sept 18th what a crock I pay 160 a month only to be pushed as far back as humanly possible not a fan of this company

Dana Canfield
Fishers, IN Dec 02, 2024

Service hasn't been bad, but scheduling for the protection plan is a pain. Trying to schedule after hours gets a perpetual loop of the web site telling to you to call and the phone AI telling you to go to the web site. Then when you give up, you get a text an hour later asking why you didn't finish scheduling. 🤦

And then sometimes you can schedule the included service the next week, other times you have to wait 4-6 months. Not very reliable.

Blackshadow Bmx
Elkhart, IN Dec 02, 2024

They are an amazing. Ujean was very helpful. And describe detail of what the problem was. If there was 10 stars I would leave a 10 star

Wayne Dirrim
Fort Wayne, IN Dec 02, 2024

Fast friendly service technician. Very knowledgeable and informative on every step of the process. Identified the problem quickly and thoroughly and had multiple options for resolution.

Jeff Komlanc
Louisville, KY Nov 30, 2024

Travis came out and time had popped a little hole in my main water line coming in from the well. He had that fixed up in no time at all. He even did a inspection at the end to make sure everything was running smoothly. Thanks A Lot Travis!
Jeffrey Komlanc

Timothy Hardwick
Greenwood, IN Nov 30, 2024

David Chhakchhuak and Alejandro Gonzalez, both did excellent. They cleaned up after themselves well. Good explanation on working the thermostat and explanation of over all system.

Kreg Smead
Louisville, KY Nov 30, 2024

The technicians they send are very personable. Prices seem high though, especially having signed up for their maintenance program

Paul Vale
Louisville, KY Nov 30, 2024

James was dedicated to finding the source of our leak, making improvements to prevent future problems and not departing until the job was done right.

Bob Moluf
Mount Vernon, OH Nov 30, 2024

This week we had two diagnostic visits from Vernon, an HVAC tech at Peterman Brothers, related to a water leak that has appeared in our 2-year-old furnace. (The timing of the leak was very bad for us, since it showed up in late November, just after I had removed all the old attic insulation from half of our house. That pre-winter removal of insulation was timed to facilitate a complete rewiring of the attic.) During Vernon's first visit he quickly identified the source of the water leak: a small screw that had cracked, most likely from being over-tightened at the factory. He immediately had a new component ordered so that the problem could be resolved. He then cleaned up the leak area and applied a special type of silicone over and around the head of the screw to temporarily seal it. He also advised us to use the furnace as little as possible until repairs could be completed--to avoid damageing the furnace's circuit board, which would stop all heating capability. After his service call we tried to use the heat pump part of the system, but due to increasingly cold outdoor temps, the thermostat would always turn on the furnace instead. Faced with the possibility of a dead furnace and no heat at all, we called Peterman again for assistance. Vernon returned on the Friday after Thanksgiving. He corrected a thermostat configuration so that the heat pump could be used down to 25 degrees. This has enabled us to heat the entire house using a combination of the heat pump, several portable heaters, and limited use of the furnace. Vernon's temporary seal with the silicone has held tight, and no further leaking has been occurring while the nighttime low outdoor temperatures have dived down into the teens, and will remain there for at least the next 10 days. Given our current attic situation, with electrical rewiring still in progress there, we are very appreciative of Vernon's quick and high-quality work to ensure that, while we wait for a new part to arrive, our heating system is safe and moderately effective. It is also impressive that he took the time to thoroughly answer all our questions on two different days around the Thanksgiving holiday, times when he was the only HVAC tech available to serve the Peterman customers in our area.

Sophie Hayashi
Greenwood, IN Nov 29, 2024

Great all-around experience with Peterman. Our furnace went out (when it 20 degrees outside of course) and Carson quickly came out and evaluated our system. Carson provided expert advice and was fair and transparent about our options. Then Jason helped us choose our new system and directed us to the option that worked best for us. We did all this in one morning. A few days later, Luke and Mike handled the installation. They were personable, professional, and did incredible work. They were also so clean. Wore shoe covers and covered every surface they walked and worked on. I was really impressed and the new install is perfect. Highly recommend Peterman!

Nicole Minton
Fort Wayne, IN Nov 29, 2024

David Bystram is great! He explains everything without making you feel stupid. He's professional yet personable. Being a female I was still comfortable having him in my house. He does what ever is possible to make sure the customer is satisfied not only with him but also with the company

Lisa H.
Indianapolis, IN

Thank you for a great job! Job was completed in a timely manner.

Supernerd117
Greenwood, IN Nov 29, 2024

Technician came next day with no hassle. Josh was very helpful and thorough. He asked to make sure we call back if the repair he made did not do the trick, so he could make sure to come back and get the water softener working.

Jamie Keenan
Louisville, KY Nov 29, 2024

Very quick to respond and come out on a holiday weekend. James was helpful and knowledgeable while providing excellent customer service.

Patrick Ryan
Elkhart, IN Nov 29, 2024

Technician diagnosed the problem and repaired it for the standard cost of a visit. I am very pleased.

Jeremy Kresge
Greenwood, IN Nov 29, 2024

These guys communicate well, show up on time, and were very pleasant and respectful. Alec was amazing! I have never not had a great experience with this company. Very impressed with Peterman Bros. Thanks Alec!

Gene And Marva Baus
Elkhart, IN Nov 29, 2024

Peterman Brothers sent their technician, Jeff who we were very pleased with. He was polite, efficient and answered all questions we had. Would not hesitate to use them again or recommend them. I would rate them AAA+.

Karen Huber
Lafayette, IN Nov 29, 2024

TJ was prompt, efficient and professional. He made the entire visit a plus. Always appreciate a Big Ten fan!!!

Cahewitts
Greenwood, IN Nov 29, 2024

Great experience. They were easy to schedule and communicate with. They helped fix what they could that day. They needed a part and explained they would come back the next day. They did exactly that and had great communication with everything.

Cullen Simpson
Greenwood, IN Nov 28, 2024

Eric was very knowledgeable and professional. Service was completed in very short time. Communicated all options without pressure sales.

Sunshine Zeilinga
Louisville, KY Nov 28, 2024

We live in a very old house and have hired MANY plumbers over the years. Gavin from Peterman Bros came to give us a free estimate on a large project. He gave us several options on what we could do and even called Dillon from Peterman Bros to clear a major clog that three other plumbers couldn’t budge. Not only did Dillon buy us time to make a decision on what to do, but Gavin made sure we knew exactly what we were dealing with. He was very thorough and laid everything out in a way that was easy to understand. They were both a breath of fresh air. I strongly recommend giving Peterman Bros a call for any plumbing needs you may have.

Joshua Jordan
Greenwood, IN Nov 27, 2024

Always so quick to get someone to my house and very thorough diagnosis of any issue. The techs who show up are invariably friendly and pleasant to work with!

Rachel Ann
Greenwood, IN Nov 27, 2024

Jon was excellent! He arrived in a timely matter, completed the job quickly, and explained all my option thoroughly! I'm very pleased with the customer service 😀

Nidhi P.
Indianapolis, IN

Services Done: Water softener installation, air duct cleaning

Peterman Brothers is a great. Their customer service is stellar and they are open 24/7 in case of any immediate needs. When we called them, they were very diligent and were able to send someone out to our house within 1-2 days.
When they came to our house, they texted us a picture of the person coming and their name; this was a nice touch and made me feel safe! I also noticed that they always wore shoes covers when coming inside the house. Upon inspecting our home and figuring out our water softener situation, they were very helpful in giving us knowledge about the situation itself in detail.
Due to the way our house was built, they ended up having to install plumbing pipes and a main water shut off valve, along with the water softener. When they were finished, they also left us with salt in our water softener as well to get us started.

Overall great service and business! I enjoy how patient they were with all my questions and concerns. They did a good job explaining the process to me in detail and got the job done. Great experience!

Michelle W.
Indianapolis, IN

Our air conditioning went out yesterday and the house was miserable. Yesterday morning, I called a few companies, and they were the only one that were able to come out the same day. I knew that we were getting ready to enter a period of a major heat wave, and we needed to know what was going on ASAP.
We were told that they would be there at some point that day, and would call us before the technician came. We got a call about 45 min before that he was on the way.
Patrick was awesome. He find the problem right away and gave us a couple of options on how to fix the problem. He was professional, courteous, and the best part, our house is cool again! We definitely recommend.

Becky Raver
Louisville, KY Nov 27, 2024

James was great. Very knowledgeable. Took time to really troubleshoot. Quick, clean work - same day. Very reasonable price. No pressure. Thank you!

Rhea Ibarra
Bloomington, IN Nov 27, 2024

Brandon was excellent. He found the problem and was able to give us multiple options on how to fix it. Definitely a place to go with electrical problems.

Sara Snyder
Greenwood, IN Nov 26, 2024

Eric did our annual plumbing inspection and looked at some other issues that we’ve been having. He was amazing and so helpful. He provided us with realistic and honest options for repairs and multiple quote options. We appreciate you!

James Hooley
Fort Wayne, IN Nov 26, 2024

Very courteous and we felt that he was quite knowledgeable about his work. We would recommend David to anyone needing plumbing services.

Emmanuel Sarpong
Plainfield, IN Nov 26, 2024

I was charged $1,800 for work I had partially completed and would have taken me an hour to finish it myself. I couldn't finish it because I had too much work on my hands. I sent a complain to them and they responded in a positive way. They agreed I was overcharged and refunded about half of the original charge. That's a hallmark of honesty and a company that can be trusted as they owned up to their error

Linda Berg
Bloomington, IN Nov 26, 2024

Jake was great. Good communication and on time. We signed up for there annual program. Very comfortable with the service and Jake.

Kevin D.
Indianapolis, IN

The technician that came to my house for the repair was friendly and knowledgeable. We first went over my electrical system and moved on to the specific problem. There were options to the repair, and he informed me of the pluses and minuses of each. I chose the one that took less time and material, but still confident that it was a good fix. After the repair the circuit was tested and everything was back to operation. If I need electrical services in the future, I will call Peterman and request ******.

Roberta Decker
Greenwood, IN Nov 26, 2024

Fantastic diagnostics for slow toilet drain issue in an 80 year old house. Very professional. Would recommend their services.

Mark Seitz
Greenwood, IN Nov 26, 2024

David Chhakchhuak and Skyler Thacker did a terrific job. Very timely and professional. They worked all day, and didn’t stop until the job was completed. Nice job of cleaning up, too!

Andrew Weiss
Elkhart, IN Nov 26, 2024

Kari was great ! Friendly , answered all questions and did a great job fixing our gas leak issue !!!!

Linda H
Greenwood, IN Nov 26, 2024

I very much recommend Peterman Brothers HCP&E. I had a hot water tank leak. DJ came to my house for an inspection. He was on time and was very respectful to me and my property. DJ accessed the issue, showed me what needed done, and thoroughly explained my options. I felt very informed and zero pressured. I believe DJ treated me like he would have treated his own sister. 10/10, would recommend.

Brandon S
Lafayette, IN Nov 26, 2024

Rob Got straight to it found the issues and gave a few different options for a solution
Definitely recommend the peterman brothers

Angela Barnett
Fort Wayne, IN Nov 26, 2024

Zachary was very informative, thoughtful and helped tremendously with our situation. I will refer Peterman Brothers for sure! Great company and no pressure

Lyndie Wells
Lafayette, IN Nov 26, 2024

Peterman Brothers always provides exceptional service. Every technician we’ve ever had at our home for HVAC and plumbing is courteous and knowledgeable. I highly recommend!

Jack K.
Indianapolis, IN

We bought new furnace and air conditioner three years ago. I have been pleased with Peterman services and products. Everyone of their people professional and knowledgeable. I had to use their plumbing service for a new lift pump also and very happy with that service as well. Thank You Peterman Brothers!

Glenda Abbert
Greenwood, IN Nov 26, 2024

Josiah Keltner , I appreciated his knowledge of the furnace and air conditioner, his patience to explain how the furnace works. I will ask for him next time I need help.

Triiton
Greenwood, IN Nov 26, 2024

Fast service and excellent experience from my first call to the technician arriving. Mario was knowledgeable, arrived on time and fixed our issue. Thank you.

Renée M. Manning
Columbus, IN Nov 26, 2024

Peterman has been doing my service for a few years and they always do a great job. They are thorough and professional.

David Hall
Columbus, IN Nov 26, 2024

Nathan helped us out today for our annual inspection. He was here on time, very knowledgeable and friendly, and prepared some good options for some needed maintenance. Super helpful!

Sheila Davis
Muncie, IN Nov 26, 2024

Recently had a power outage and found out my whole house generator wasn't working. Called Peterman's. Jacob came out and took care of the problem. Thanks Jacob you are my hero. As always was very pleased with the work they did. I recommend Peterman's to everyone. Thanks again. Another job well done.

Paulina Ballesteros
Elkhart, IN Nov 26, 2024

I have had many repairs done by Peterman’s and will continue to use them. From my furnace, electrical, dryer vent, water heater, Peterman’s has been there for it all. I trust them with all my home repairs.

Terri Bolen
Greenwood, IN Nov 25, 2024

I was very pleased with the work done. My water heater had some serious concerns and was dangerous. They came the day I called and got us back on our feet that same day. They sent a very knowledgeable, professional and very nice gentleman. I highly recommend Peterman Brothers and their man, Steve.

T Buck
Elkhart, IN Nov 25, 2024

Gage came in and did an outstanding job. He explained things thoroughly to make sure I understood what was being done and Why. He was professional and very courteous.

Emiko Reitman
Columbus, IN Nov 25, 2024

Aaron from Peterman Brothers was absolutely amazing and friendly! He found the issue quick and easily. I was able to get my plumbing issues fixed same day! Definitely recommend them again!

Nicole A.
Indianapolis, IN

Peterman Bro's have really made our HVAC feel like it's part of the familia. Kevin was truly professional and very knowledgeable about our system and the best way to take care of it to keep it in top notch shape! And I also renewed our maintenance agreement for another year which was worth the money! So I personally want to Thank Kevin for coming out during a thunderstorm to check out HVAC he was a real trooper!

Larry Laforce
Nov 25, 2024

Aaron was awesome with fixing my drainage issue with a toilet and tub. He took the time to listen to my problem and was quick to get it resolved. Will request him again if I have any additional problems with my plumbing.

Adrienne Blanton
Elkhart, IN Nov 25, 2024

Matt was very thorough. He listened to my concerns and immediately searched out the cause. He was friendly and seemed to know his stuff. Great technician.

John Hill
Bloomington, IN Nov 25, 2024

Brandon did an excellent job on the electrical work in my house! He was on time and thorough. He explained everything in detail. He is a true professional.

Jeramy Reowski
Greenwood, IN

We had called the company and they had sent out Michael Ashburn, he was EXTREMELY professional, knowledgeable, respectful, and went above and beyond. If you need a plumber I highly suggest asking for Michael!!

Donald Bratton
Louisville, KY Nov 25, 2024

Having worked in services for 48 years, I set a very high bar. This team was very professional and efficient. I will definitely continue to use Peterman's as long as I get this quality service

Jamie “jamison” Newton
Bloomington, IN Nov 25, 2024

Great communication and very transparent on costs. Austin was great and helped me setup our new smart thermometer on the Alexa app to ensure it was working properly before leaving. Really impressed with the service!

Errick Woosley
Greenwood, IN Nov 24, 2024

Jon did a great job, was very professional and really tried to think inside and outside of the box. But, was unable to resolve the issue.
Austin followed Jon the next day and was able to resolve the problem. This required consultation. With 2 senior techs/installers, provided by Peterman. They worked the problem till it was resolved.

Feliciana Schraven
Louisville, KY Nov 23, 2024

Nathan was amazing!! He was super nice and very informative. He also treated our house as if it were his mother’s. His honesty and kindness was very appreciated!

Kaci Corley
Louisville, KY Nov 23, 2024

James G came out to service a water and plumbing issue at my home. He was extremely professional and had great communication in explaining my issue! Highly recommend peterman brothers and James G!

Donna Roosa
Fort Wayne, IN Nov 23, 2024

Hi I just wanted to say that the Peterman Brothers Heating and Cooling company are definitely a five-star rating , very courteous and respectful of my home, the gentleman explained everything thoroughly to me and was very understanding of my needs for my furnace he was punctual and polite and I would recommend their company to anyone!! Five ⭐⭐⭐⭐⭐
👍

Mirissa Stewart
Fort Wayne, IN Nov 23, 2024

Kaiden is my preferred plumber. He prefers quality over quantity. The $18/month service plan saves money on flushing water heater, and callouts. He also replaced my 20+ yr old water heater.

Rob Nichols
Elkhart, IN Nov 22, 2024

Called for electric service. Breaker kept tripping. Turned out wasn’t a breaker problem but a wiring issue original to the house. James was our electrician and was unbelievably patient, efficient, and experienced. Two rooms had no power and he isolated the issue to an outlet that someone had tapped to run a light in the crawl space. Who knew, right? Great dude, and used his intelligence and years of experience to methodically track the source of the issue. I can’t say enough about his efforts. Thanks James!

John P.
Indianapolis, IN

We have used Petermann Brothers for a number of years. They always give great service, and have very friendly servicemen. We had them come to clear a clog in our drain, and also to replace our garbage disposal. The person who came to do the work was very friendly, respected our home, and was great with our dog. The price for any of this kind of work is always very high, but theirs doesn't seem as bad as many. I am happy with the work that they did, for the price that they charged. And it's always nice that when they come to do the work
we request, whether it be plumbing or working on our air conditioner or furnace, which we also had them replace a few years ago, they are always friendly, get the job done quickly, and get out of our way.

John Sims
Greenwood, IN Nov 22, 2024

My technician Jacob was absolutely outstanding! He walked me through all of the options. Todd are immediate and or can be put on hold for a little bit but what to keep an eye out for. I highly recommend Peterman to get you scheduled and to have a knowledgeable technician to come out and service your HVAC and plumbing needs.

Craig Thacker
Fort Wayne, IN Nov 22, 2024

David was fantastic and super friendly. He did everything in his power to fix our issue. Thank you David!

Wanda Boyington
Lafayette, IN Nov 22, 2024

Joshua was courteous. Very punctual. And very knowledgeable. Very informative. Good appearance. Will definitely ask for him again ifneeded

Stacy Poole
Muncie, IN Nov 22, 2024

Although my first appointment was delayed I understood due to bad weather. Jeff showed up the next day and did the very best job he could clearing our sewage lines. Wasn’t his position with the company but stepped up when needed. I thank you very much!

Joseph Schroder
Fort Wayne, IN Nov 22, 2024

Zack came out and inspected our unit. We knew it needed replaced but he took the time to diagnose the unit anyway and explain everything to me. I would highly recommend Zack and peterman brothers for all your needs.

Joan Siders
Greenwood, IN Nov 22, 2024

The repairman was so kind and informative. He knew what needed to be done to fix our issue and was efficient in doing so. He even interacted well with my kids. Eric would be welcomed back anytime!!

Damian Murphy
Greenwood, IN

Installed a new HVAC system Peterman Brothers did a fantastic Job all in one day. Very Hard working bunch of guys. A++ Service

Ava Abell
Greenwood, IN Nov 22, 2024

Peterman is top notch. Every tech I have ever interacted with has been great - especially Seth and Gage! The office people you talk to schedule are great as well. I highly recommend thier membership program!

Adam Camp
Mount Vernon, OH Nov 22, 2024

Our water heater decided to die on us out of nowhere. Was able to contact Peterman Brothers and they got out there the next day, gave us an estimate quickly and was able to replace it on the same day within a couple hours. Our service tech Seth was incredibly informative, thorough and very kind as well. Would absolutely recommend them again. They were priced at nearly exactly where I was expecting it to be and were very upfront about, all costs from the get-go.
They definitely helped ease any anxiety or worry I might’ve had before calling them and could not recommend them enough to anyone looking to have any plumbing or heating repairs. I know we will definitely be giving them a call.

John Turk
Bloomington, IN Nov 22, 2024

Spencer did an outstanding job. Appreciate his attention to detail, quality focus and friendly attitude.

Taylor Croteau
Fort Wayne, IN Nov 22, 2024

Dan came out to get us an estimate for a new system and he was a pleasure to have! Thanks Dan for all your help! Definitely recommend.

Tia T.
Indianapolis, IN

I woke up a few days again to a gurgling sound in my toilet as I was taking a shower. I didn't think much of it, thought it was a clogged drain from hair, I have long curly hair.

Come to find out my sewer is clogged. I called on Sunday. My mom swears by this company. Someone could have come out but I waited until Monday morning. The gentleman were very nice. Educated me along the way and made sure I understood what was happening and why they were doing what they were doing. I've got roots in the line and old clay pipes going out to the sewer line.

I was offered a great deal with good financing. They will be starting work within 48 hours.

Thank god for Petermans. It feels good to have a company you can trust that's honest and explains how things work. Best of all, they do it all: Air conditioning, plumbing, electric, HVAC, water heater.

This could have been a bad day but I feel relieved.

Ola Smith
Louisville, KY Nov 22, 2024

Tony called first, then came to the house. Went through our system to make sure everything was working right. Then worked to understand what was happening with a heating unit and gave us a plan and an estimate for that repair. He was polite and informative.

Eric Stovall
Louisville, KY Nov 22, 2024

We had our annual maintenance performed on our furnace this morning. Mario with Peterman Brothers did an excellent job and was very thorough. I found him to be very detailed Oriented and knowledgeable about HVAC systems in general. Mario Is very knowledgeable and experienced therefore, I trusted his recommendations. I highly recommend Peterman Brothers! We’ve been a customer for several years and have no complaints.

Hannah Hirt
Elkhart, IN Nov 22, 2024

We needed help with the lighting in our kitchen and James “Cookie” came out to help us. He was awesome and had a lot of experience. He knew exactly how to fix our issues and gave us lots of other recommendations for around the house. Not only do our kitchen lights work now, but we have new smart & dimmable switches installed now. It looks so much nicer :) he was also great with our dogs and gave them treats. They usually don’t like men coming into the house but they loved him and were very calm! I will definitely be recommending Peterman Brothers and using them for all our future housing needs.

Kathy Lyon
Lafayette, IN Nov 21, 2024

I couldn’t have had a better experience with Peterman Brothers. Branden was great. He listened to my explanation of the problem, checked on the problem and provided an estimate. He explained how I could save money. There was no pressure to sign up as he got to work. He explained everything he was doing as he solved my problem. He went above and beyond. I’m glad to have the services of such a great company with such helpful employees at my hand.

George; Jr. E
Indianapolis, IN

The technician that came out to do the job was friendly, and completed the task of inspecting the ** system. THANK you.

Jeff
Greenwood, IN Nov 21, 2024

Eric was incredibly knowledgeable, helpful, and friendly. He was swift and efficient at helping to determine how much my leak repair would cost in the slab foundation. Additionally, Eric helped by pointing out that the water heater was not up to code, meaning that it had to be off of the ground by a certain height, as it was in the garage. I was fortunate to have his knowledge and expertise, and he was super friendly, polite, and awesome! Thanks again!

James Ingle
Fort Wayne, IN Nov 21, 2024

Ron was friendly and did a thorough job ensuring our geothermal was working correctly . I would recommend him to anyone needing an experienced tech.

Janice Chrisman-rivas
Elkhart, IN Nov 21, 2024

This is the 5 star review for Chris. He did an Awsome job checking Everything out on Charles furnace. Today. So thank you he appreciated your time today.